Off to The Mall…I Better Bring My Ear Plugs
I need to return a pair of jeans
for my 14-year old daughter Melissa, who refused to try them on when we were in
the actual store and insisted on buying them and bringing them home.
“It’s no big deal mom,” she
reasoned. “If they don’t fit we’ll just return them.”
No big deal for her maybe, she’s
not the one who has to make another trip during her precious and limited work
lunch hour to the “Land of Wonder for Teenage Girls”. Or, as the old folks call
it, “The Mall”.
I set foot inside “The Land of
Wonder” and search the directory for a particular business establishment we’ll
refer to as the “We’re Going to Encourage Teenage Girls to Use all of Their
Senses in Their Decision to Purchase our Clothing” store.
Well, that is quite a long name.
Let’s give it another alias. Hey, I know, how about: “The Store”. Yes, that
has a nice ring to it.
The directory reveals a long list
of shops dedicated to selling skimpy, tiny, small, and revealing shirts and
jeans for their eager target market, namely, skimpy, tiny, small, and revealing
teenage girls. I find “The Store” on the directory, but soon realize that the
map really isn’t necessary, for I can smell “The Store” from three football
fields away. My nose is greeted with a nauseating mix of perfume and suntan
lotion which grows stronger the closer I get, while my ears are greeted with the
“soothing” sounds of hip hop loud enough to please teenagers in "The Store", the
mall, across the street, in the next state, throughout the country, in China,
Australia, etc…
Outside “The Store”, two soft,
cozy armchairs beckon potential shoppers to sit and relax, take in the
nauseating fragrance, and listen to the “soothing” hip hop music.
I walk into “The Store” and I am
immediately greeted by a salesgirl who looks like a recent kindergarten
graduate.
“Hi, we __ hav__ a _sale if you
buy __ you __ one __for half _ _ per __.”
“CAN YOU REPEAT THAT!” I shout
over the din of the hip hop tunes.
“You can get ___ off __ of shirts
and __ yes __thank __ so __need ___ help__ percent__ tomorrow__ok?”
“WHAT?”
“We are hav__ a __new
__yes__today__jeans___tomor___ right? ___help ___see___ok?”
I give up.
I make my way to the register
where the 12 year old manager is waiting on another aggravated looking mom and
her excited teen. When it is my turn, I shout, “I NEED TO RETURN THESE JEANS!”
“Would _ like ___
put____store____American____credit___you?”
“CAN YOU REPEAT THAT
PLEASE?”
“Will
this___be___your___express____store____thank__?”
By using an unknown ability to
lip read, I manage to discern that he is asking if I want to put the refund on
my credit card or if I want store credit.
Hmmmm.
Credit card = money for
me
Store credit = clothes for
Melissa
I choose me.
As he is pushing the beeping
buttons on the register, I am overcome by a sudden desire to speak my
mind.
“YOU KNOW, I UNDERSTAND THAT YOU
WANT TO PLAY LOUD MUSIC BECAUSE YOU ARE TRYING TO APPEAL TO YOUR TARGET MARKET,
BUT DID YOU KNOW THAT THE PEOPLE WHO PAY FOR THESE CLOTHES ARE THE
MOTHERS OF YOUR TARGET MARKET,” I explain, drawing on my years of marketing
experience. “AND WE DON’T LIKE THE LOUD MUSIC!”
My mini-tirade is met with a
blank stare.
Sigh.
He hands me back my credit card
and I hustle out of the store, barely noticing that the kindergartener is
saying, “Thank_ come__ two__ percent ___ see___ sale___tomorrow___
notice___you___bye.”
I rush back through the mall,
longing to go into that bastion of fun for old fuddy duddy dames like me, “The
Department Store”. But alas, my journey into “The Store” has taken all of my
time. I must get back to work. Shopping for professional garb would have to
wait.
Later that evening, Melissa
grills me.
“Did you return my
jeans?”
“Yes, I did,” I reply.
“Oh, thanks mom.” Pause.
Pause. “Y’know, I still need to get new jeans. Can we go back to the mall on
Saturday?”
“Only if you let me take some
time to shop for shoes,” I demand.
She rolls her eyes and
begrudgingly agrees.
Great.
Another trip to “The Store”.
I’d better get my ear plugs
now.
www.lisagradessweinstein.blogspot.com
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This made me lol! I say it all the time. And I will never understand it.
ReplyDeleteI prefer to send my daughter to "the store" on her own while I sip a starbucks on the bench.
I like your strategic thinking Susan!
DeleteI Love this!! I have a 13 year old daughter and can not only relate to your every word, but could not have done it nearly the justice you did!!! Such a great post. You really relayed that experience perfectly. Thanks for making my night!
ReplyDeleteI figured every mom who has ever been in this "Store" could relate. Even my daughter had to admit the post was funny!
DeleteThat's why I hate going to the mall :)
ReplyDeleteYup, ear plugs are in order.
I agree! :-)
DeleteThe store I think you are talking about is not in our mall, but there is one just over the border and we go there once in a while. Wow, I cannot believe they are allowed to do that with all the scent allergies out there! It is crazy powerful and gives me a headache within metres of the outside of the store, and I don't even have scent allergies!
ReplyDeleteWe've just begun this world at our house--our poor daughters...I hate shopping.
I know, I totally agree!!
DeleteYou are braver than I am. When my daughter is a teenager, if she thinks she is going to the mall, she has another thing coming!
ReplyDeleteThanks for sharing!
When my daughter was little she said she's never want to hang out at the mall....oh how things change!
DeleteLisa, this was too funny and I can so relate. My daughter would do the same. Too lazy to try it on in the store. Well, finally I'd had it. The next time, I said okay but if it doesn't fit you are going to return it yourself. Sure I had to drive her and I went inside, but she had to go to the counter and talk to the salesperson to return it. That was the last time, because, turns out, she hated having to return it. Oh, and "The Store." Yes, I know it very well. I HATE the music and the blank stares. OMG, give me Nordstrom's any day!
ReplyDeleteMonica, that is a great strategy, I will try it next time!!!
DeleteOh dear. I really dislike shopping, so do not look forward to shopping with a teenage girl in a store like the one you've described! It's bad enough at the moment trying to teach her that she doesn't have to buy something every time we enter a shop:)
ReplyDelete(not) looking forward to the future you've just flashed in front of me,
Kristina
PS. Hope you find some nice shoes, though :)
Okay, so you were at Hollister or Ambercrombie & Fitch. I feel the same way about them. It's bad marketing and not a fun trip for the parent.
ReplyDeleteSo funny! I feel so old when I go to the mall these days--I'm either in a toy store/kids clothing store, or avoiding the H&M/Forever 21. Good luck with the shoes!
ReplyDeleteI agree, it is so rare when I can get the opportunity to just shop for myself!!
DeleteLisa
I'm so glad my first is a boy!!! Reading this made me not only laugh out loud but also made me feel guilty for all the times I did this to my own mother!!! I agree with one of the other readers, give me Nordtroms any day! So much more civilized!! Great piece!!
ReplyDeleteThanks so much Kathy! I know that I was also horrible to my mother - I had no patience for shopping at all! Pay back's a you know what!
DeleteLisa
Those stores are nothing but headaches. Having two teenagers are know just how you feel. My teens also love skinny jeans. I am there almost all the time complaining they should have music for the mothers instead. Great blog !!
ReplyDeleteI know that you can relate Angelica!!!
DeleteI can so feel you on that! That's why I stay far away from the mall
ReplyDeleteI hear ya!
DeleteLisa - you are such a good story teller. I honestly believe the employees who work there will have some serious hearing loss when they get older. Well good luck finding jeans! If it makes things easier on you, we could have our two daughters go shopping together. This way neither of us have to sit in those armchairs! LOL
ReplyDeleteAnd they can hide in the clothing racks instead of looking for dresses!! LOL!
DeleteAfter raising three girls I've definitely worn out more than one pair of shoes walking through those endless corridors. Now if I never set foot in a mall again it will be too soon. You pegged "the store" perfectly. The worst one for me is Abercrombie and Bitch. Loud music...a bunch of young hot employees with collars up, hair spiked perfectly, girls with blonde ponytails swinging like tropical palms. Last time I was there I spotted a rack of shirts with saying written across the chest like "I see you've met the twins," "Good Girls Just Don't Get Caught," "Keep my Hand To Yourself," "Guys Make Great Accessories," "Better Make More Than I Can Spend"...and my personal favorite "Do What You Love--Love Who You Do." Decades of feminism and this is the fruits of our labor. Then I watched a mother with a stroller check out the shirts. She grabbed one and made her way to the cashier. Why should I be surprised? Her baby had a shirt on that said, "I'm abused." Man, what a world!
ReplyDeleteIt makes you want to burn those anti-women shirts doesn't it Annie!! Thanks for visiting my blog!
ReplyDeleteLisa
I was just at Abercrombie and Fitch today, shopping for a friend's granddaughter. All boys/young men who work there, help you with a lace, ruffled tank top, and music soooo loud we are all just miming. I am officially old.
ReplyDeleteHi Courtney, I know, clothes shopping in these stores really does make you feel old! Thanks for visiting my blog!
DeleteLisa
Oh man - I can so relate. I've really been appreciating online shopping...
ReplyDeleteHi Jessica, I know, online shopping is much quieter! Thanks for visiting my blog!
DeleteLisa